Refund policy

Return & Refund Policy 

Return Window

We offer a 30-day return policy from the date of delivery.

To be eligible for a return:

Item must be unused

In original packaging

With all accessories included

Proof of purchase required


Non-Returnable Items

Used or damaged products (not due to our fault)

Clearance or final sale items

Gift cards


Damaged or Defective Items

If your item arrives damaged or defective, contact us within 7 days of delivery with:

Order number

Clear photos or video proof

We will offer a replacement or full refund.


Return Shipping Costs

If the item is defective or incorrect → We cover return shipping.

If customer changes mind → Customer pays return shipping.


Refund Process

Once we receive and inspect the returned item:

Refunds are processed within 5–7 business days

Refunds will be issued to the original payment method

Shipping fees are non-refundable.


Exchanges

We only replace items if they are defective or damaged.


How to Start a Return

To start a return, email us at:
aminur20rashid@gmail.com

Include:

Order number

Reason for return

Photo/video evidence (if applicable)