Refund policy
Return & Refund Policy
Return Window
We offer a 30-day return policy from the date of delivery.
To be eligible for a return:
Item must be unused
In original packaging
With all accessories included
Proof of purchase required
Non-Returnable Items
Used or damaged products (not due to our fault)
Clearance or final sale items
Gift cards
Damaged or Defective Items
If your item arrives damaged or defective, contact us within 7 days of delivery with:
Order number
Clear photos or video proof
We will offer a replacement or full refund.
Return Shipping Costs
If the item is defective or incorrect → We cover return shipping.
If customer changes mind → Customer pays return shipping.
Refund Process
Once we receive and inspect the returned item:
Refunds are processed within 5–7 business days
Refunds will be issued to the original payment method
Shipping fees are non-refundable.
Exchanges
We only replace items if they are defective or damaged.
How to Start a Return
To start a return, email us at:
aminur20rashid@gmail.com
Include:
Order number
Reason for return
Photo/video evidence (if applicable)